A Formula for Building Trusting Relationships – Gill Rider

A Formula for Building Trusting Relationships – Gill Rider

Harvard Business Review is a general management magazine published by Harvard Business Publishing, a wholly owned subsidiary of Harvard University.

An explainer video featuring ideas and practical advice from the Harvard Business Review. Gill Rider, president of the Chartered Institute of Personnel and Development, describes a formula for building trusting relationships.

She says that leaders must show credibility and reliability if they wish to earn loyal followers. Equally important is showing intimacy to your team, by this she means letting your true personality come across in your behaviour. Finally, to develop trust, a leader must keep their ego in check and remain humble.